1. INTRODUCTION

Vodanet A/S (“Vodanet”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (vodanet.dk), contact us, or use our services.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Danish data protection legislation, including the Danish Data Protection Act (Databeskyttelsesloven).

2. WHO WE ARE

Vodanet A/S is a Danish company specialising in maritime connectivity and onboard IT infrastructure. Our services include maritime WAN platforms, network and security solutions, camera security systems, media solutions, data storage, and IT infrastructure for vessels and offshore installations.

As a member of the Danish IT Industry Cybersecurity Board, Vodanet is committed to maintaining the highest standards of data security, both for our clients and in our own operations.

3. PERSONAL DATA WE COLLECT
3.1 Data You Provide Directly
  • Full name and job title
  • Company name and business address
  • Email address and telephone number
  • Messages and enquiries submitted via our contact form or by email
  • Newsletter subscription requests
3.2 Data Collected Automatically
  • IP address and browser type
  • Pages visited, time and date of visit, and time spent on each page
  • Referring URL and device information
  • Cookies and similar tracking technologies (see Section 7)
3.3 Data from Business Relationships
  • Contact details of representatives from client companies, partners, and suppliers
  • Contract-related information necessary for service delivery
  • Communication records relevant to our business relationship
4. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process your personal data for the following purposes:

  • Responding to enquiries and contact form submissions
    Legal basis: Legitimate interest / Contract performance
    Retention: Duration of communication + 2 years
  • Providing and managing our services
    Legal basis: Contract performance (Art. 6(1)(b))
    Retention: Duration of contract + 5 years
  • Sending newsletters and marketing communications
    Legal basis: Consent (Art. 6(1)(a))
    Retention: Until consent is withdrawn
  • Improving our website and user experience
    Legal basis: Legitimate interest (Art. 6(1)(f))
    Retention: 12 months
  • Compliance with legal obligations
    Legal basis: Legal obligation (Art. 6(1)(c))
    Retention: As required by applicable law
  • Security monitoring and fraud prevention
    Legal basis: Legitimate interest (Art. 6(1)(f))
    Retention: 12 months
5. SHARING OF PERSONAL DATA

Vodanet does not sell your personal data to third parties. We may share your data with:

  • IT service providers and hosting partners who process data on our behalf as data processors, under binding data processing agreements
  • Providers of analytics, email, and customer relationship management tools
  • Legal, accounting, or professional advisors where necessary
  • Public authorities where required by law or to comply with a legal obligation

Where we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. DATA SECURITY

As a cybersecurity-focused company and member of the Danish IT Industry Cybersecurity Board, Vodanet takes data security seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure.

These measures include:

  • Encryption of data in transit using TLS/SSL
  • Access controls and role-based permissions
  • Regular security assessments and monitoring
  • Employee training on data protection best practices

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Danish Data Protection Authority (Datatilsynet) within 72 hours and, where required, inform affected individuals without undue delay.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and improve our services.

7.1 Types of Cookies We Use
  • Strictly necessary cookies: Required for the website to function and cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website. These are only set with your consent.
  • Preference cookies: Remember your settings and preferences.
7.2 Managing Cookies

You can manage or withdraw your consent for non-essential cookies at any time through our cookie banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. YOUR RIGHTS UNDER GDPR

As a data subject, you have the following rights:

  • Right of access (Art. 15): You may request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You may request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17): You may request deletion of your data in certain circumstances (‘right to be forgotten’).
  • Right to restriction (Art. 18): You may request that we restrict the processing of your data.
  • Right to data portability (Art. 20): You may request to receive your data in a structured, machine-readable format.
  • Right to object (Art. 21): You may object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise your rights, please contact us at: info@vodanet.dk

We will respond to all requests within 30 days. In complex cases, this may be extended by a further two months, and we will notify you accordingly.

9. RIGHT TO LODGE A COMPLAINT

If you believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the Danish Data Protection Authority:

Datatilsynet (Danish Data Protection Authority)
Website: www.datatilsynet.dk
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00
Address: Carl Jacobsens Vej 35, 2500 Valby, Denmark

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including our technology partners (e.g., Starlink, Fortinet, OneWeb). We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

11. CHILDREN’S PRIVACY

Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The date of the most recent revision is shown at the top of this document. We encourage you to review this policy periodically.

If we make material changes, we will provide a prominent notice on our website prior to the change becoming effective.

13. CONTACT US

If you have any questions, concerns, or requests relating to this Privacy Policy or our data processing activities, please contact us:

Vodanet A/S
Skovvej 2e, 5610 Assens, Denmark
Email: info@vodanet.dk
Phone: +45 70 23 23 90
LinkedIn: linkedin.com/company/vodanet-dk